Superhuman customer experience voice assistant. A PolyAI voice assistant can carry on a natural conversation for as long as it takes to solve the customer’s problem.
PolyAI is a company that develops and provides conversational AI technologies and platforms. The company's main product is a conversational AI platform that enables businesses to create and deploy AI-powered conversational agents or chatbots that can interact with customers in a natural, human-like way.
The conversational AI platform uses advanced natural language processing (NLP) and machine learning (ML) techniques to understand and respond to customer queries, and it supports multiple languages. It also includes features such as automated dialogue management, context-aware language understanding, and sentiment analysis.
The platform allows businesses to create and customize their own conversational agents, which can be integrated with various messaging platforms, such as Facebook Messenger, WhatsApp, and SMS. It also offers an analytics dashboard that allows businesses to monitor and analyze customer interactions, providing insights into customer behavior, preferences and sentiment.
In summary, PolyAI is a company that develops and provides conversational AI technologies and platforms, which enables businesses to create and deploy AI-powered conversational agents or chatbots that can interact with customers in a natural, human-like way. It uses NLP and ML to understand and respond to customer queries and includes features such as automated dialogue management, context-aware language understanding, sentiment analysis and an analytics dashboard.
